Specialist Customer Technical Support

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Specialist Customer Technical Support

Beckman Coulter Diagnostics

Date Posted

2021-06-01

LOCATION:

Brea, Miami, Chaska

TYPE:

Full Time

EXPERIENCE:

1+ years of experience

EDUCATION:

Associates Degree

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Overview


At Beckman Coulter Diagnostics, we are dedicated to advancing and optimizing the clinical laboratory. For more than 80 years, we have been trusted with helping laboratory and other healthcare professionals provide better patient care by delivering the most accurate diagnostic information. Beckman Coulter Diagnostics is now hiring Customer Technical Support Specialists.

Responsibilities


Beckman Coulter Diagnostics Customer Technical Support Specialists provide front-line technical support via phone by diagnosing, troubleshooting, repairing and debugging complex electro/mechanical laboratory equipment, computer systems, complex software, or networked and/or wireless systems.

Written Video Script

We want you to achieve success while also serving as the “technical experts” of our company! 

With a rich history of more than 80 years, Beckman Coulter has been a trusted partner for laboratory professionals, helping to advance scientific research and patient care. We do challenging work on a global scale, and are invested in growing our associates’ careers. We embrace continuous improvement, and are passionate about moving science and healthcare forward.

We are currently hiring Customer Technical Support Specialists. You’ll provide technical support via phone or email to external customers, lab personnel, and our Field Associates that will directly impact patient health and overall well-being. Alongside other internal groups, you’ll serve as vital player for problem escalation and resolving issues through technical expertise and troubleshooting.  

To qualify, we ask that you have an Associate’s degree in Science along with previous customer service experience.  Ideal candidates would have previous troubleshooting experience on electromechanical instrumentation, as well as previous experience in a medical technology call center or experience in a medical laboratory.

Why wait? Start your future today and apply now!