Customer Service Representative - Commercial Lines

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Customer Service Representative - Commercial Lines

Borden Insurance

Date Posted

2019-03-01

LOCATION:

Corpus Christi, Texas, USA

TYPE:

Full Time

EXPERIENCE:

Minimum 5 years commercial lines insurance experience is preferred.

EDUCATION:

High School

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OVERVIEW:


Large independent agency seeking experienced candidate for Customer Service Representative (Account Manager) position for Small Commercial Lines Dept.

RESPONSIBILITIES:


Position includes handling a book of business within the department, new business (including quoting), renewals, endorsements and daily servicing of accounts. We ask that all candidates review and consider the values and beliefs which we require all employees to exhibit: Be Professional, Be a Team Player, Be Honest, Be Respectful, Be Accountable, Be Advocates, Be Able to Laugh, Be Positive, Be Loyal, Be Responsible.

Written Video Script

We're looking for outstanding customer care representatives to join our customer service team. In this position, you'll assist our valued customers, having the deep satisfaction of knowing you've helped.

Our Customer Service Representatives are multitasking masters and technology lovers. You're responsible for troubleshooting customer concerns, researching and resolving inquiries, and keeping records of customer interactions. You'll be expected to achieve productivity goals and standards set by the company while maintaining a high level of customer service.

To be considered for this opportunity, you'll need to have a high school diploma or GED, previous customer service or call center experience, and the ability to resolve issues in a clear and diplomatic manner. You must also have strong computer, phone, and data entry skills.

Our team thrives on making connections with our customers. If you're a "people person" looking for a satisfying career while being rewarded for your hard work, apply at the link below.